Philosophy

LTC’s approach to Risk Management is unique to the long-term care industry. Our combination of focused program content, education delivery methods and proven quality control expertise from other industries allows participants to experience immediate and tangible benefits in the areas of liability risk exposure and actual liability losses.

Our mission is to ultimately reduce the liability losses our members experience. This is primarily achieved through effective training in preventing and detecting such losses. The model is straightforward – to educate and train our members in preventing “incidents” from ever happening. And in the event that incidents do occur, our members will be trained in the most effective way of containing and correcting the issues.

Much of our approach has been borrowed from an unlikely source – the manufacturing industry. Manufacturers have dealt aggressively, and successfully, with the issues of quality assurance for over 50 years. The model has been applied to many other industries with great success. In its simplest form, the approach includes the following elements:

• Prevention
  How to stop problems (at their root-cause) from ever occurring
• Detection
  Using measurements and data to monitor and detect problems before they occur
• Correction
  How to contain and immediately correct problems that do occur

It has been proven that for every dollar spent on prevention and detection, organizations can save hundreds, if not thousands, of dollars in correction (including insurance claims, litigation expenses, fines, etc.), in addition to improving their overall resident care.

LTC’s Online Learning Center & Reference Library applies the concept of “Prevention, Detection & Correction” to the long-term care industry in a practical manner. Members will receive education and training that is immediately applicable and that focuses on areas of highest risk. The programs offered are designed for all levels of staff within a long-term care facility, especially the front line, hands-on staff members that are most responsible for resident care. Additionally, members will have access to proven policies and procedures and a forum for exchanging best practices with your peers.